What types of customer information do we collect?
Information which you give us
We receive and may store any information which you enter on our website or provide to clubNAMCO.com in any other way. For example, we collect information which you provide when you register with us, place an order, contact us by telephone or email, enter a contest or enroll or participate in a service such as gift registry. This information would typically include your name, mailing address, email address, telephone number and credit card number. It may also include any other personal or preference information which you provide to us, as well as information which you submit about other people, for example, the name and mailing address of an intended gift recipient.
Information which is automatically collected
We also receive and may store certain types of information automatically whenever you interact with our website. For example, we use electronic "cookies" like many other websites. Cookies are alphanumeric identifiers which are automatically transferred to your computer's hard drive when your web browser accesses our website, and store certain types of personalized information (e.g. items in your shopping cart) between visits. There are utilities designed to allow you to visit websites anonymously, should you wish to do so. Although our website will be unable to provide you with a personalized shopping experience and certain other services if it cannot store and access cookies on your hard drive, you should be aware that these utilities exist.
Note Regarding Children’s Privacy
We are committed to protecting children's privacy on the Internet and comply fully with the Children's Online Privacy Protection Act (COPPA). We do not knowingly collect personally identifiable information from children under the age of 13. If a child has provided our website with personally identifiable information, we ask that a parent or guardian contact ClubNAMCO customer service at and we will delete this information from our files.
Under what circumstances does our website share information it receives?
The Namco Family of Companies
We may share information collected at our website with other members of the Namco family of affiliated companies, which may then use this information to inform you of products and services which may be of interest to you.
Carefully Selected Companies and Organizations
We may also share information collected at our website with certain unaffiliated companies. This information may be combined with other personally identifiable information (such as demographic information and past purchase history) available from our records and other sources. This information is used to make our future marketing efforts more efficient, and may also be used by our marketing partners to bring you offers of interest. From time to time we may also share other information about our customers with advertisers, business partners, sponsors and other third parties in aggregate (i.e. not personally identifiable) form. For example, we may report that clubNAMCO.com's current customer demographic is x percent females, and y percent males, or that z percent of visits to the clubNAMCO.com website resulted in a product purchase.
Protection of Our Website and Others
We may disclose information you provide to our website when we believe disclosure is necessary or appropriate to comply with applicable law; to enforce our rights under our Terms & Conditions of Use, other agreements and applicable law; or to protect the rights, property or safety of our website, our customers or others.
If some or all of our business assets involving this website were ever sold or transferred, we generally would transfer any corresponding information regarding its prior customers, in addition to retaining a copy of the information so transferred.
If you provide our website with your e-mail address, you may receive e-mails from us. You can discontinue these e-mails by canceling your subscription to these services by clicking on the unsubscribe link within the e-mail you receive from us. You may still receive e-mails from other Namco affiliated companies and business partners if they received your contact information from us in compliance with this policy, from other sources or as a result of their independent interactions with you.
We use Secure Socket Layer (SSL) technology to protect the integrity and security of our customers’ credit card information as it is transmitted to us. SSL technology is the industry standard for secure online transactions.
Links to Other Sites
While visiting the clubNAMCO.com website, you may be directed to other sites which are beyond our control, and for which we bear no responsibility. For example, if you "click" on a banner advertisement or other link, you may be transferred to another world wide website or other Internet location which is not part of the clubNAMCO.com website. These other sites may maintain their own cookies regarding their visitors, and may collect data or solicit personal information. Please exercise appropriate care when navigating our site.